# Narmada TSX1 LoRaWAN Temperature Humidity Sensor

URL: https://www.macnman.com/docs/product/lorawan/sensors/temperature/narmada-tsx1-lorawan-temperature-humidity-sensor-datasheet
Section: Datasheets › Lorawan › Sensors › Temperature

# Narmada TSX1 LoRaWAN® Temperature & Humidity Sensor Datasheet

## Product Overview

**Narmada TSX1** is a compact industrial-grade **LoRaWAN® temperature humidity sensor** engineered for smart buildings, factories, HVAC systems, offices, warehouses, hospitals, retail infrastructure, server rooms, and wireless indoor environmental monitoring applications. Designed for modern Industrial IoT deployments, the device continuously measures **temperature, humidity, and barometric pressure** while transmitting real-time environmental data over ultra-long-range LoRaWAN® wireless networks with extremely low power consumption.

Built using precision industrial sensing technology and an ultra-low-power wireless architecture, the **Narmada TSX1 LoRaWAN® temperature humidity sensor** delivers highly stable environmental monitoring with fast response times, low drift characteristics, and long-term operational reliability. Its compact enclosure, lightweight design, and flexible installation options make it ideal for HVAC automation, smart office infrastructure, factory climate monitoring, cold storage facilities, laboratories, clean rooms, production areas, smart warehouses, and Industry 4.0 environmental analytics.

The device supports **LoRaWAN® v1.0.4 Class A communication**, AES-128 encrypted wireless transmission, BLE-based configuration through the Macnman Maya App, and intelligent uplink strategies including periodic, threshold-based, and event-driven reporting. Optimized for multi-year battery-powered operation, the Narmada TSX1 enables scalable wireless temperature and humidity monitoring deployments without expensive wiring infrastructure.

Whether deployed for building automation, indoor climate monitoring, HVAC optimization, industrial environmental analytics, workplace comfort monitoring, predictive maintenance systems, or smart facility management, the **Narmada TSX1 industrial LoRaWAN® environmental sensor** transforms environmental conditions into actionable operational intelligence for connected buildings, factories, and next-generation smart infrastructure.

The **Narmada TSX1 wireless temperature humidity sensor** is fully compatible with major LoRaWAN® gateways and network servers including ChirpStack, The Things Stack, MQTT platforms, Orbiwise, and private industrial LoRaWAN® infrastructures — enabling seamless integration into Industrial IoT dashboards, SCADA systems, cloud monitoring platforms, and smart building ecosystems.

| ![Narmada TSX1 compact LoRaWAN temperature and humidity sensor product view 1](/img/lorawan/sensors/macsync/mini-lorawan-temperature-humidity-sensor.webp) | ![Narmada TSX1 compact LoRaWAN temperature and humidity sensor front view](/img/lorawan/sensors/macsync/lorawan-compact-temp-humidity-sensor-front-view.webp) |
|--------------------------------|--------------------------------|
| ![Narmada TSX1 compact LoRaWAN temperature and humidity sensor side view](/img/lorawan/sensors/macsync/lorawan-compact-temp-humidity-sensor-side-view.webp) | ![Narmada TSX1 compact LoRaWAN temperature and humidity sensor top view](/img/lorawan/sensors/macsync/lorawan-compact-temp-humidity-sensor-top-view.webp) |

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## Download Center

<div className="icon-card-grid">
  <a href="/docs/downloads/narmada-tsx1-compact-lorawan-temperature-humidity-sensor-datasheet.pdf" 
  className="icon-card">
    <div className="icon">📂</div>  
    <div>
      <strong>Download Datasheet</strong>
      <p> Download the PDF Version of the Datasheet
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  className="icon-card">
    <div className="icon">📝</div>
    <div>
      <strong>Decoders</strong>
      <p>Click here to view the decoders for Narmada TSX1</p>
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----

## Key Features

<div className="reusable-feature-grid">

<div className="reusable-feature-card">
  <strong>Industrial LoRaWAN® Temperature Humidity Sensor</strong>
  Advanced wireless temperature, humidity & pressure monitoring for smart buildings, factories, warehouses, HVAC systems, and Industrial IoT deployments.
</div>

<div className="reusable-feature-card">
  <strong>High‑Accuracy Environmental Monitoring</strong>
  Precision sensing architecture delivers stable indoor climate monitoring with low drift characteristics and fast environmental response times.
</div>

<div className="reusable-feature-card">
  <strong>Smart Building & HVAC Automation Ready</strong>
  Optimized for HVAC monitoring, airflow analytics, thermal comfort management, and intelligent building automation infrastructure.
</div>

<div className="reusable-feature-card">
  <strong>Ultra‑Low Power LoRaWAN® Communication</strong>
  Battery‑optimized LoRaWAN® Class A wireless architecture engineered for multi‑year industrial monitoring deployments.
</div>

<div className="reusable-feature-card">
  <strong>Wireless Indoor Climate Monitoring</strong>
  Continuously monitors temperature, humidity, and pressure without expensive wiring infrastructure or complex installation requirements.
</div>

<div className="reusable-feature-card">
  <strong>Compact Industrial IoT Sensor Design</strong>
  Lightweight compact enclosure designed for offices, factories, server rooms, warehouses, laboratories, hospitals, and retail environments.
</div>

<div className="reusable-feature-card">
  <strong>LoRaWAN® Long‑Range Wireless Connectivity</strong>
  Enables reliable indoor environmental monitoring across large commercial buildings and industrial facilities.
</div>

<div className="reusable-feature-card">
  <strong>BLE Configuration via Macnman Maya App</strong>
  Configure uplink intervals, reporting thresholds, diagnostics, and device parameters locally using secure BLE connectivity.
</div>

<div className="reusable-feature-card">
  <strong>Predictive Maintenance Environmental Analytics</strong>
  Supports environmental analytics for sensitive equipment, server rooms, industrial automation systems, and facility infrastructure.
</div>

<div className="reusable-feature-card">
  <strong>Secure AES‑128 Encrypted LoRaWAN® Communication</strong>
  Enterprise‑grade wireless security using OTAA onboarding and encrypted Industrial IoT communication architecture.
</div>

<div className="reusable-feature-card">
  <strong>Compatible with Major LoRaWAN® Network Servers</strong>
  Fully interoperable with ChirpStack, The Things Stack, MQTT platforms, Orbiwise, LORIOT, and private LoRaWAN® infrastructures.
</div>

<div className="reusable-feature-card">
  <strong>Industry 4.0 Smart Facility Monitoring</strong>
  Enables scalable environmental monitoring across connected buildings, smart factories, industrial infrastructure, and digital facilities.
</div>

</div>
---

## Applications

<div className="reusable-feature-grid">

  <div className="reusable-feature-card">
    <strong>Smart Buildings & Commercial Infrastructure</strong>
    Wireless temperature and humidity monitoring for smart offices, malls, airports, commercial buildings, and connected infrastructure environments.
  </div>

  <div className="reusable-feature-card">
    <strong>HVAC Monitoring & Building Automation</strong>
    Real-time environmental monitoring for HVAC optimization, airflow analytics, thermal comfort management, and intelligent building automation systems.
  </div>

  <div className="reusable-feature-card">
    <strong>Factories & Industrial Facilities</strong>
    Indoor climate monitoring for manufacturing plants, production facilities, industrial automation systems, and operational environmental analytics.
  </div>

  <div className="reusable-feature-card">
    <strong>Warehouses & Storage Monitoring</strong>
    Continuous temperature and humidity monitoring for warehouses, storage rooms, logistics hubs, pharmaceutical storage, and inventory protection.
  </div>

  <div className="reusable-feature-card">
    <strong>Server Rooms & Data Centers</strong>
    Precision environmental sensing for server rooms, UPS rooms, IT infrastructure, telecom equipment, and critical network environments.
  </div>

  <div className="reusable-feature-card">
    <strong>Hospitals, Laboratories & Clean Rooms</strong>
    Environmental monitoring for hospitals, laboratories, research centers, medical storage infrastructure, and contamination-controlled facilities.
  </div>

  <div className="reusable-feature-card">
    <strong>Cold Storage & Refrigerated Areas</strong>
    Wireless indoor climate monitoring for cold rooms, refrigerated warehouses, food storage facilities, and pharmaceutical cold-chain infrastructure.
  </div>

  <div className="reusable-feature-card">
    <strong>Retail Stores & Shopping Complexes</strong>
    Indoor environmental analytics to improve customer comfort, HVAC efficiency, operational visibility, and smart facility management.
  </div>

  <div className="reusable-feature-card">
    <strong>Industry 4.0 Environmental Monitoring</strong>
    Integrates real-time environmental data into SCADA systems, Industrial IoT dashboards, cloud analytics platforms, and smart infrastructure ecosystems.
  </div>

  <div className="reusable-feature-card">
    <strong>Smart Offices & Workplace Comfort Monitoring</strong>
    Enables intelligent workplace climate monitoring for employee comfort, productivity optimization, and energy-efficient building operations.
  </div>

  <div className="reusable-feature-card">
    <strong>Indoor Air Monitoring Infrastructure</strong>
    Supports long-range wireless environmental sensing for indoor climate analytics and connected building management applications.
  </div>

  <div className="reusable-feature-card">
    <strong>Industrial IoT Environmental Analytics</strong>
    Provides actionable environmental intelligence for predictive maintenance, operational optimization, and industrial infrastructure monitoring.
  </div>

</div>

---

## Technical Specifications
<div class="device-config-section">
  <div class="device-config-title">Temperature Measurement</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">Range</div>
      <div class="device-config-right">-30°C to +70°C</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Accuracy</div>
      <div class="device-config-right">0°C to +70°C: ±0.3°C &amp; -30°C to 0°C: ±0.6°C</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Resolution</div>
      <div class="device-config-right">0.1°C</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Calibration</div>
      <div class="device-config-right">Factory calibrated</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Probe Options</div>
      <div class="device-config-right">Internal</div>
    </div>

  </div>
</div>
---
<div class="device-config-section">
  <div class="device-config-title">Humidity Measurement</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">Range</div>
      <div class="device-config-right">0% to 100% RH</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Accuracy</div>
      <div class="device-config-right">10% to 90% RH: ±3% RH &amp; &lt;10% or &gt;90% RH: ±5% RH</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Resolution</div>
      <div class="device-config-right">0.5% RH</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Calibration</div>
      <div class="device-config-right">Factory calibrated</div>
    </div>

  </div>
</div>

--- 
<div class="device-config-section">
  <div class="device-config-title">Wireless Transmission</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">Wireless Protocols</div>
      <div class="device-config-right">LoRaWAN® (v1.0.4), Macnman MacTalk Protocol</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Antenna</div>
      <div class="device-config-right">Internal high-efficiency antenna</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Supported Bands</div>
      <div class="device-config-right">IN865 / RU864 / EU868 / US915 / AU915 </div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Tx Power</div>
      <div class="device-config-right">23 dBm @ 865 MHz </div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Sensitivity</div>
      <div class="device-config-right">-137 dBm @ 300 bps</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Activation</div>
      <div class="device-config-right">OTAA</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">LoRaWAN® Class</div>
      <div class="device-config-right">Class A (Default), Configurable to Class C via Maya</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Supports Major LNS</div>
      <div class="device-config-right">Private LNS, ChirpStack, TTN, MQTT, Orbiwise, Netmore, and direct PLC on-premise installations</div>
    </div>

  </div>
</div>

---

<div class="device-config-section">
  <div class="device-config-title">Device Management</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">Configuration Method</div>
      <div class="device-config-right">Via Macnman Maya Android App</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Local Configuration</div>
      <div class="device-config-right">BLE-Based Local Configuration</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Remote Configuration</div>
      <div class="device-config-right">Over-the-Air Configuration (Downlink Commands)</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Status LED</div>
      <div class="device-config-right">1 × Internal Multi-Color LED</div>
    </div>

  </div>
</div>

---

<div class="device-config-section">
  <div class="device-config-title">Server Data Reporting Modes</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">Data Reporting Mode</div>
      <div class="device-config-right">Periodic / Event-based / Hybrid</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Transmission Interval</div>
      <div class="device-config-right">Independent uplink interval for optimized power consumption</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Threshold-Based Alerts</div>
      <div class="device-config-right">Configurable temperature and humidity thresholds for event-triggered transmission</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Sampling Interval</div>
      <div class="device-config-right">Configurable data acquisition interval (e.g., 1 min to 24 hours)</div>
    </div>

  </div>
</div>

---

<div class="device-config-section">
  <div class="device-config-title">Battery Performance</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">Battery Type</div>
      <div class="device-config-right">Li-SOCl₂ Cell (8 Ah) Industrial grade</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Power Consumption</div>
      <div class="device-config-right">~100 µA in sleep mode / ~50 mA during transmission</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">5-Minute Reporting Interval</div>
      <div class="device-config-right">~1.5 Years (Estimated)</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">15-Minute Reporting Interval</div>
      <div class="device-config-right">~3 Years (Estimated)</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">60-Minute Reporting Interval</div>
      <div class="device-config-right">~5+ Years (Estimated)</div>
    </div>

  </div>
</div>

---

<div class="device-config-section">
  <div class="device-config-title">Communication Options</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">BLE Connectivity</div>
      <div class="device-config-right">For local configuration and diagnostics via Maya App</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Cloud Protocols</div>
      <div class="device-config-right">MQTT / HTTPS / TCP/IP (Gateway Dependent)</div>
    </div>

  </div>
</div>

---

<div class="device-config-section">
  <div class="device-config-title">Security & Encryption</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">Data Encryption</div>
      <div class="device-config-right">AES-128 LoRaWAN® encryption</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Authentication</div>
      <div class="device-config-right">OTAA Device Activation</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Firmware Protection</div>
      <div class="device-config-right">Secure boot and signed OTA updates</div>
    </div>

  </div>
</div>

--- 

<div class="device-config-section">
  <div class="device-config-title">LED Status</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">LED Type</div>
      <div class="device-config-right">1 × Internal Multi-Color LED</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Solid Blue</div>
      <div class="device-config-right">Device connected to Maya App</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Flashing Blue</div>
      <div class="device-config-right">OTA (Over-the-Air) update in progress</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Slow Blinking Green</div>
      <div class="device-config-right">Attempting to connect to the LoRaWAN® network</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Single Red Blink</div>
      <div class="device-config-right">A device parameter is being modified</div>
    </div>

  </div>
</div>

---
<div class="device-config-section">
  <div class="device-config-title">Physical Characteristics</div>
  <div class="device-config-table">

    <div class="device-config-row">
      <div class="device-config-left">Operating Temperature</div>
      <div class="device-config-right">-40°C to +80°C</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Humidity Range</div>
      <div class="device-config-right">0% to 100% RH (non-condensing)</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Ingress Protection</div>
      <div class="device-config-right">IP55 Standard</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Housing Material</div>
      <div class="device-config-right">Glass Filled Nylon</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Color</div>
      <div class="device-config-right">Matte White</div>
    </div>

    <div class="device-config-row shaded">
      <div class="device-config-left">Weight</div>
      <div class="device-config-right">~110 g</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">Mounting Options</div>
      <div class="device-config-right">Pole Mount / Wall Mount</div>
    </div>

  </div>
</div>

---

<div class="device-config-section">
  <div class="device-config-title">Certifications & Compliance</div>
  <div class="device-config-table">

    <div class="device-config-row shaded">
      <div class="device-config-left">WPC</div>
      <div class="device-config-right">Compliant</div>
    </div>

    <div class="device-config-row">
      <div class="device-config-left">RoHS</div>
      <div class="device-config-right">Conforms to RoHS directive</div>
    </div>

  </div>
</div>

---
## Narmada TSX1 Variants
<table className="parameter-table">
  <thead>
    <tr>
      <th>SKU</th>
      <th>Variant Name</th>
      <th>Power Source</th>
      <th>Communication</th>
      <th>Ideal For</th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td>8107</td>
      <td>Narmada-L-TH-BS-X1</td>
      <td>Battery (8 Ah)</td>
      <td>LoRaWAN®</td>
      <td>Indoor environmental monitoring for smart buildings, offices, HVAC systems, warehouses, and factories</td>
    </tr>
    <tr>
      <td>8108</td>
      <td>Narmada-B-TH-BS-X1</td>
      <td>Battery (8 Ah)</td>
      <td>BLE</td>
      <td>Local temperature and humidity monitoring, commissioning, and diagnostics using BLE connectivity</td>
    </tr>
    <tr>
      <td>8109</td>
      <td>Narmada-M-TH-BS-X1</td>
      <td>Battery (8 Ah)</td>
      <td>MacTalk</td>
      <td>Indoor MacTalk deployments for wireless environmental monitoring and industrial automation</td>
    </tr>
  </tbody>
</table>

---

## What's in the Box?
- Narmada TSX1 Sensor
- Mounting Clip
- User Manual
- Warranty Card
- IP68 Cable Extender *
- Mounting Screws 
- Power Adapters *

Ensure the following items are available before installation.

![Narmada TSX1 LoRaWAN Temperature Humidity Sensor What's Included in the Box](/img/lorawan/sensors/macsync/narmada-tsx1-whats-in-the-box.webp)

**Accessories may not be included in the package and must be purchased separately.:**

---

## Narmada TSX1 Dimensions
The Narmada TSX1 features an ultra-compact industrial enclosure with overall dimensions of **83 mm × 53 mm × 38 mm**, enabling easy installation across smart buildings, offices, HVAC systems, warehouses, server rooms, and indoor Industrial IoT monitoring deployments.

![Narmada TSX1 LoRaWAN Temperature Humidity Sensor Mechanical Dimensions and Mounting Layout](/img/lorawan/sensors/macsync/narmada-tsx1-lorawan-temperature-humidity-sensor-dimensions.webp)

## Frequently Asked Questions

### What is the Narmada TSX1 used for?

Narmada TSX1 is a compact LoRaWAN temperature and humidity sensor for smart buildings, HVAC automation, offices, warehouses and indoor monitoring. Typical applications include Smart Buildings & Commercial Infrastructure, HVAC Monitoring & Building Automation, Factories & Industrial Facilities, Warehouses & Storage Monitoring, Server Rooms & Data Centers and Hospitals, Laboratories & Clean Rooms.

### What does the Narmada TSX1 measure, and how accurately?

Measurement specifications of the Narmada TSX1:

- Temperature: range -30°C to +70°C, accuracy 0°C to +70°C: ±0.3°C & -30°C to 0°C: ±0.6°C, resolution 0.1°C.
- Humidity: range 0% to 100% RH, accuracy 10% to 90% RH: ±3% RH & &lt;10% or &gt;90% RH: ±5% RH, resolution 0.5% RH.

### Which LoRaWAN frequency bands and network servers does the Narmada TSX1 support?

The Narmada TSX1 supports LoRaWAN® (v1.0.4) and the Macnman MacTalk Protocol on the IN865 / RU864 / EU868 / US915 / AU915 frequency bands. It joins the network by OTAA activation. It runs as Class A by default and can be set to Class C in the Maya app. Supported network servers: Private LNS, ChirpStack, TTN, MQTT, Orbiwise, Netmore, and direct PLC on-premise installations.

### How long does the Narmada TSX1 battery last?

The battery-operated Narmada TSX1 runs on a 8 Ah industrial-grade Li-SOCl₂ cell. Estimated battery life is ~1.5 years at a 5-minute reporting interval, ~3 years at a 15-minute reporting interval and ~5+ years at a 60-minute reporting interval.

### What is the IP rating and operating temperature of the Narmada TSX1?

The Narmada TSX1 has an ingress protection rating of IP55 Standard and an operating temperature range of -40°C to +80°C. Operating humidity: 0% to 100% RH (non-condensing). Mounting options: Pole Mount / Wall Mount.

### How is the Narmada TSX1 configured?

The Narmada TSX1 is configured with the Macnman Maya Android app over Bluetooth Low Energy (BLE). Settings can also be changed remotely with over-the-air downlink commands.

### What is included in the box with the Narmada TSX1?

The box contains: Narmada TSX1 Sensor, Mounting Clip, User Manual, Warranty Card and Mounting Screws. IP68 Cable Extender and Power Adapters are optional and may need to be purchased separately.

## Related Products and Resources

- Setup guide: [Common LoRaWAN sensor settings in the Maya app](/lorawan/sensors-lorawan/common-lorawan-settings/maya_configuration_led_status_common)
- Compatible LoRaWAN gateways: [MacLink Gen-2 industrial outdoor LoRaWAN gateway](/product/lorawan/gateways/maclink-gen-two) and [Setu LX Series indoor LoRaWAN gateway](/product/lorawan/gateways/setu-x-one-datasheet)
- Related datasheets: [MWTH 301 compact Wi-Fi temperature and humidity sensor](/product/wifi/sensors/temperature/wlth-temp-humi-sensor-datasheet), [MacSync LTS X1 LoRaWAN temperature and humidity sensor](/product/lorawan/sensors/temperature/macsync-lts-x1-datasheet), [MacSync LRTD X1 LoRaWAN RTD temperature sensor](/product/lorawan/sensors/temperature/macsync-lorawan-rtd-sensor-x-series), [MacSync LNCT Xx LoRaWAN non-contact infrared temperature sensor](/product/lorawan/sensors/temperature/macsync-l-nc-x-one-datasheet)
- Help: [Warranty terms and conditions](/help/macnman-standard-warranty-terms-and-conditions) and [contact Macnman support](/help/help)